All items sold on Sui-San Box are covered under the 100% Buyer Protection and/or Satisfaction Guaranteed.
We do not cater to any return of goods if feedback is made to Sui San team after 2 hours upon delivery. Proof of damage is to be provided and sent to 012-786 6653 within 2 hours.
Requirements for a valid return:
You must return an item in the same condition as it was received, not used or altered in any way. You must also include, in the same condition as it was received:
Should there be any item damage due to our delivery, please contact our customer service within 24 hours for claim purposes.